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How organisations and IT partners work with us.

Four customers on why they chose us and what changed. Each story is also available as a PDF to pass on.

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FENZI AGT

FENZI got managed backup and disaster recovery without changing its network.

An international manufacturer with production systems that keep running around the clock.

Organisation
FENZI AGT
Sector
Industry
Service
Managed backup and disaster recovery
Download this story (PDF) ↓

The situation

The backup contract was about to expire and there was no suitable disaster recovery. A small IT team was looking after an ageing environment and a complex OT network, without specialist backup and recovery knowledge in house.

Why Immutec

At first our quote looked more expensive, because it listed every hour and every task. Once FENZI counted its own internal effort, it turned out to be the most complete and the most cost-effective option.

What we did

A fully managed service with immutable backups, ransomware detection and disaster recovery. A local proxy server allows fast full restores and lets services start at another location during an incident. That matters for older production applications that expect their data in a specific place. We worked with the existing network and only upgraded where it was needed.

The result

Lower monthly costs, no more manual checking of backups, and faster recovery.

“Working with IMMUTEC feels like a partnership, not just a supplier relationship. We can always turn to them, and they go that extra step to help us.”
Frans KluijtmansIT Lead Global Infrastructure, FENZI AGT
Translated from Dutch
“With IMMUTEC we get more for less money.”
Frans KluijtmansIT Lead Global Infrastructure, FENZI AGT
Translated from Dutch

MosaLira and Kom Leren

Two school foundations moved their Microsoft 365 backup outside Microsoft.

Two foundations for primary education, advised by their IT partner APS IT-diensten.

Organisation
MosaLira and Kom Leren
Sector
Education
Service
Microsoft 365 backup
IT partner
APS IT-diensten
Download this story (PDF) ↓

The situation

For years the foundations relied on Microsoft’s default retention. With the GDPR and the education framework for information security and privacy (IBP) getting stricter, and cyber risks growing, that was no longer enough.

Why Immutec

After a broad comparison, and on the advice of Charles Hunfeld of APS IT-diensten, they chose us. The deciding points: an immutable copy outside Microsoft, and a backup of the Entra ID and Intune configuration as well as user data.

What we did

A managed Microsoft 365 backup in our own data centre. The foundations ask for a restore through our ticket system and say what has to come back and where. Periodic test restores, such as a recent OneDrive account, give them evidence for their auditors, and we document retention and storage location.

The result

Their data no longer depends on one platform, ransomware can’t touch the backup copy, and they have the documentation for IBP and the GDPR without needing their own backup specialist.

“You don’t want all your data in one place and with one organisation, in case something goes wrong.”
Jeroen van CanICT & IBP adviser, MosaLira and Kom Leren
Translated from Dutch

Bio Vakantieoord

Bio Vakantieoord handed its Microsoft 365 backups to us.

A holiday park in Arnhem for families with children who need extra care, running since 1927 on donations and volunteers.

Organisation
Bio Vakantieoord
Sector
Non-profit
Service
Microsoft 365 backup
Download this story (PDF) ↓

The situation

A small IT team spent a lot of time on manual backups that were easy to get wrong. The existing solution only covered part of the data and still needed someone to watch it.

What we did

A fully managed Microsoft 365 backup. We check every day that the backups succeed and handle anything unusual through our ticket desk.

The result

According to Bio Vakantieoord, about 80% less time goes into backup management. That time now goes to projects for the guests, such as a gaming community and modular joysticks for wheelchairs.

“We no longer have to deal with time-consuming backup management.”
Bio VakantieoordHoliday park for families with children who need extra care, Arnhem
Translated from Dutch

Cox Geelen

Cox Geelen replaced daily backup work with a managed service.

A Dutch manufacturer of flue systems, ventilation and heat pump housings, founded in 1871 and working in production shifts.

Organisation
Cox Geelen
Sector
Industry
Service
Managed backup and Microsoft 365 backup
Download this story (PDF) ↓

The situation

Backups ran on premises and took time every day. When applications moved to the cloud, the backup set-up had to change too, and building a new one would cost time, money and expertise.

What we did

Backup of Microsoft 365, physical servers and virtual servers: a local copy, a copy in a Dutch data centre and a locked copy that nobody can change or delete. We do the implementation, the management and the support, and watch the backups around the clock.

The result

Less time spent on troubleshooting, no more doubt about the GDPR, and room for the ICT manager to work on other projects.

“Simplicity, ease of use and maximum security. No risk of data loss in a hack.”
Frans Kluijtmansthen ICT manager, Cox Geelen
Translated from Dutch

Based on the customer stories Immutec published with these organisations. Quotes are translated from Dutch on the English site.

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